Outgoing Call Services
Contact Centre Solutions
All businesses need to speak with their customers - Contact Centre Solutions can
simplify and ease this process.
Olive Fixed Line Services can provide:
- Provision of a fast and efficient contact centre solutions
- Automatic dialling to save time and money
Dynamic Management
- Up to the minute monitoring of contact centre activities
- Access secured / manageable
- Dynamic management for fast changes to set up
- Assess performance through detailed information about calls - time, duration, etc
- Historical view of calls for reporting purposes
- Geographic information to ensure smooth management of campaigns
Comply with industry standards
- Ensure your company complies with industry standards for telephone sales
- Information on incoming and outgoing calls
- Call recording to improve efficiency